Shipping policy
1. Order Processing
All of our coffee is roasted to order to ensure maximum freshness.
Processing time: Please allow 1–3 business days for us to roast, pack, and prepare your order for shipment. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery Estimates
We currently ship nationwide within the Philippines. Shipping costs are calculated at checkout based on your location and order weight.
Shipping Method Estimated Delivery Time Cost
Standard Shipping 2–7 business days Based on location
Express Shipping 1–3 business days Optional upgrade
You’ll receive a confirmation email with a tracking number once your order ships.
3. Local Delivery or Pick-Up
If you're located in [your city or region], we may offer local delivery or pick-up options. Availability will appear at checkout if applicable.
4. International Shipping
We currently do not offer international shipping, but we’re working on it! Stay connected through our newsletter for updates.
5. Shipping Delays
While we do our best to deliver on time, delays may occur due to:
Holidays or high-volume periods
Courier issues
Weather or unforeseen events
We appreciate your patience and will always do our best to keep you informed.
6. Incorrect or Missing Address Info
Please double-check your shipping details before placing an order. We are not responsible for:
Lost shipments due to incorrect addresses
Delays from incomplete contact or delivery info
If you made a mistake, contact us immediately at hello@varracoroasting.com so we can help update your order (if it hasn’t shipped yet).
7. Damaged or Lost Packages
If your package arrives damaged or goes missing, please contact us within 7 days of delivery with your order number and a photo (if applicable). We’ll work with our courier to resolve the issue and make it right.
8. Contact Us
Questions about your shipment?
📧 Email us at hello@varracoroasting.com
We’re here to help make your coffee experience smooth from roast to doorstep.